Resetting your password

IT departments, please whitelist invites@firstresonance.io, as the password reset emails will arrive from there.

The password reset tool in ION only works if you type a username and password into the below box:

If you need to reset your password, or don't remember your password, click the "Don't remember your password" link, and follow the instructions on screen to get receive a password reset email.

Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the ask query parameter, and the optional goal query parameter:

GET https://manual.firstresonance.io/troubleshooting/resetting-your-password.md?ask=<question>&goal=<endgoal>

ask is the immediate question: it should be specific, self-contained, and written in natural language. goal is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.