The manual for the New ION Experience

Check it out! The manual for the New ION Experience has been released.

For the complete documentation index, see llms.txt. This page is also available as Markdown.

Setting up SSO with ION allows you to provision and de-provision users in ION automatically. Company employees will be able to login to ION for the first time using SSO and that will create a user profile for them with the User role. There, admins can grant them any additional roles. In addition, when a user is de-provisioned from SSO, the user will be deactivated automatically in ION.

Azure AD

1. Open a support ticket and provide your domain information

You can set up your organization to sign in to ION using your Azure AD. Contact First Resonance support with the following information and follow the subsequent steps to confirm your connection.

• Your Azure AD Domain address (e.g. firstresonance.onmicrosoft.com)
• A list of email domains that should be enabled with login to ION (@acme.com, @acme.io, @acmeindustries.com, etc). Any of the emails with these associated domains will trigger the ION authentication flow to authenticate with your AD.

2. Register the application in your AD

• In your Azure AD panel, go to Azure Active Directory → App Registrations → New Application.
• (Optional) For supported account types, select the domain that you prefer for your Azure AD services.
• Enter the below line as a Web type for Redirect URI: https://firstresonance.auth0.com/login/callback
• Take note of the client ID and client secret values.
• Send the values to the First Resonance support team.

3. Confirm credential exchange and test connection

Once the support ticket confirms, test your connection by going to the application. Signing in with your provided domains, users should be able to type in their Azure-associated email address and see something similar to this before completing authentication with your Azure AD identity provider;

Single Sign-On redirect enabled for SSO domains

ADFS

1. Open a support ticket

Open a support ticket with First Resonance, as described in the Azure AD section above.

2. Set up ADFS using provided values

Follow the instructions for manual setup, per Auth0's documentation here: Auth0 ADFS Docs

The values required for First Resonance authentication are as follows:

• Realm Identifier: urn:auth0:firstresonance
• Endpoint: https://firstresonance.auth0.com/login/callback