Adminstration

• Security
• Backups and Security FAQ
• Single Sign-On (SSO)
• Okta SAML connection setup: A SAML connection requires work from both your administrator and First Resonance.
• Export Control: Control access to sensitive information based on user groups.
• Report Generator Disclaimer
• Enforce MFA: To enforce MFA means to mandate that users must complete the multi-factor authentication (MFA) process every time they log in to a system, providing an additional layer of security beyond a password.
• Browser and Device Compatibility
• Authentication: Here are some common login issues/error messages you might experience:
  • My company is new to ION, logging in for the first time.
  • I'm told I'm not authorized to access the application
  • My account has been deactivated
• Login Page