## Resolving an Issue

Resolving an issue moves it from **Pending** through to **Resolved**. For how the states, dispositions, and approval gates work, see the [Issues overview](https://docs.firstresonance.io/track-quality/issues).

1. Set a disposition on the issue.
2. Click **Move to In Progress**. If the disposition type requires approvers, they sign off first.
3. Do the work the disposition calls for, then click **Ready for Review**.
4. The closure roles approve in the **Reviews** view.
5. The issue moves to **Resolved**.

If the issue was created with a **Resolve by** run step, that run step can’t be completed until the issue resolves.

## Change the Disposition

1. On the issue, open the **Disposition** card.
2. In the **Disposition** dropdown, select a different disposition type.
3. In the **Confirm Disposition Change** dialog, click **Yes, change disposition**. To keep the current disposition, click **No, do not change disposition**.

Changing to a different disposition type returns the issue to **Pending**, so its approvers must sign off on the new disposition again before it can move forward.

## Reopen a Resolved Issue

To reopen a resolved issue and return it to **In Progress**, click **Reopen Issue**.