Create a further action - ION Manual
Create a standalone further action
- On the Further Actions page, click New Further Action.
- In the Create Further Action dialog, enter a Title.
- Optional: set Assigned To, Expected Completion, the Problem Statement, and any Associated Issues.
- Click Create Further Action.
Create a further action from issues
- On the Issues page, select the issues the further action addresses.
- In the actions bar, click Create Further Action.
- Fill in the Create Further Action dialog. The selected issues are linked automatically.
Group the related issues under one further action so a single root-cause investigation covers all of them. See Link records to a further action.