SLAs - ION Manual
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The Data Connector replicates your ION data into a read-only SQL analytics layer for custom reports and dashboards. The replica is tiered:
- Base tables generated from the raw replicated data.
- Enriched tables and Data Products: transformations layered on top of the base tables to provide aggregated and pre-joined views.
Because replication runs asynchronously, there’s a small delay between when a change is made in ION and when it appears in the warehouse. First Resonance commits to the following SLAs:
| Tier | P99 latency |
|---|---|
| Base table delay (raw replicated data) | within 5 minutes |
| Enriched table / data product delay (transformations applied on top) | within 30 minutes |
Data integrity
Distributed systems carry a non-zero probability of dropping an update during replication. We run integrity checks that detect missed updates and refresh the affected state automatically.