Deactivate a user - ION Manual

Deactivating a User

Deactivating a user revokes their ability to log in to ION. Their account, activity history, and any records they created are preserved.

Deactivate a User

1. In ION, go to Settings > Users.
2. On the user’s row, click the actions menu (three dots).
3. Click Deactivate User.

The user can no longer log in. They remain visible in the Users list with a deactivated status.

Reactivate a User

1. In ION, go to Settings > Users.
2. On the user’s row, click the actions menu (three dots).
3. Click Activate User. The user can log in again and their status changes to active in the Users list.